frequently asked questions
Is Cottage Industry insured?
Yes, we are insured.
What is included in your hourly rate?
The hourly rate covers Cottage Industry’s labor only. The client is responsible for paying all additional fees (materials, deposits, expenses, taxes, tips, etc.). Estimates are complimentary.
How will I know what I will be charged?
A detailed proposal, including an estimate, will be provided prior to the start of work. Should the scope change mid project, Cottage Industry will notify the client and an addendum to the original scope of work will be created. Once the addendum is approved and signed, work will continue.
When will I be charged?
Once the proposal is approved and signed, a 50% deposit will be due prior to the start of the service. The remaining 50% will be due upon completion of the project.
What methods of payment do you accept?
We accept PayPal, Venmo, Amex, MasterCard and Visa.
Where does Cottage Industry offer support?
We service Bourne, Woods Hole, Falmouth, Sandwich, Mashpee, Cotuit, Osterville, Barnstable and Hyannis.